Email support
support@valuecartdirect.org — replies within one business day.
Best for order detailsCall the team
1 (800) 555-0148 — Monday to Friday, 9am to 6pm ET.
Best for urgent ordersWarehouse showroom
248 Millbrook Way, Suite 4, Columbus, OH — by appointment.
See finishes in personSend a message
Tell us what you need help with.
Include an order number if you have one — it lets the team pull up your details right away.
Before you write in
- Check your order confirmation email for tracking — most status questions are answered there.
- Photos speed up damage claims — attach them to your email if you can.
- Return windows run from delivery date, not order date — check the About page for full terms.